Mail Services Assistant - Summer Position
Performs a variety of duties related to the processing and delivery of US mail, student mail and campus mail. This includes picking up and delivering mail throughout the campus. In all aspects of work, provides outstanding customer service, exercising good judgement, interpersonal and technical skills and is professional in every aspect. Communicates well with clients, co-workers and supervisor, promoting teamwork and positive relations. Altered work schedule may arise requiring hours outside of established schedule. Early dismissal possible if all work complete. Clean DMV record required.
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Sorts and delivers incoming US mail, student mail and campus mail. Looks up information for insufficiently addressed mail to ensure correct delivery. Help to decrease bulk junk mail by requesting delivery removal from vendor listing. Learn sortation module(s) for assigned route to assure accuracy of mail delivery. Work to minimize mis-sorts. Learn UCSB campus mail routes as assigned. Participate in periodic cleaning and organization of Mail Services area. Other duties as assigned by supervisor. Answers department phone and takes messages as needed when requested party is unavailable. For service inquires, work to develop an understanding of service offerings and schedules to answer all types of inquiries without assistance. Learn sortation method and scanning TrackPad systems for the handling of assigned student dorm(s) and campus department packages. Work this section when directed by Mail Services career staff. Perform task as directed pertaining to the collection of delivery data for Mail Services. Quality program includes monthly collection and replacement of data collection sheets at each service point. We have the following Summer Shifts* available June 25 - September 21, 2018: Mon 8:00am - 11:00am Tue, 8:00am - Noon Wed 8:00am - 11:00am Fri 8:00am - 11:00am * We are hoping the hired student(s) will continue working with Mail Services into the 2018-2019 Academic Year, where hopefully their Federal Work Study Award would become active. |