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Student Services Assistant

Title of the Position: Student Services Assistant

Location: UCSB Office of the Registrar (1101 SAASB, UCSB)

Work-study eligible students encouraged to apply

Under general supervision, provides support for the Student Services Unit.

Responsible for providing exceptional customer service, serving as the first point of contact for all incoming students to the Office of the Registrar. Applicant(s) must have superior communication and writing skills, strong analytical ability and be responsible for the safeguarding of confidential information.

Responsible for assisting incoming students by providing further information on university processes as well as advising students on corresponding forms and petitions.

Percentage of time: 60%

Frequency: Daily

 

Responsible for maintaining a working knowledge of UCSB student information systems for the purposes of assisting with student inquiries (training provided)

Percentage of time: 30%

Frequency: Daily

 

Performs special duties as assigned by Supervisor(s)

Percentage of time: 10%

Frequency: Weekly